Browse the FAQ Before You Contact Us
Most account questions have a quick answer here. We have organised this FAQ around the steps you actually take — opening your account, adding funds via bKash, Nagad, or Rocket, placing your first bet, and requesting a withdrawal back to your mobile wallet. Each answer describes the real process, not a vague pointer to settings. For deposits, you will open your bKash
or Nagad app, send to the account number shown on the deposit screen, and confirm with your PIN — the wallet balance should update shortly after. For withdrawals, we verify your account wallet matches the registered name before processing. If you run into anything this page does not cover, our support team handles account-specific queries directly. Availability of services depends on your
local law and eligible regions.
- bKash
- Nagad
- Rocket